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For customers on a metered water supply, we offer monthly billing in arrears. Your bill is based on actual water usage, calculated from your monthly meter readings. If you provide regular meter readings, ideally before the 25th day of each month, we will use these to accurately calculate your monthly bill. With Direct Debit, payments will be automatically collected each month, helping you stay on track with ease.
Are you currently receiving a bill every six months? You can switch to monthly billing and enjoy better control over your payments. By opting for monthly billing, you’ll benefit from:
Make managing your payments easier by switching to paperless billing. No postal delays, lost statements, or unnecessary waste. With paperless billing, you can access all your bills online anytime, anywhere – fast, secure, and convenient.
Log into your customer portal to view your bills, submit meter readings, and manage your account balance whenever you like.