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Innovation and knowledge sharing is part of our everyday experience. We invest the training and support you need to succeed and deliver the excellent service our customers expect. We offer an attractive base salary, pension scheme, life cover and 28 days paid holiday.
As a Business Administration Apprentice, your role typically involves providing administrative support across administration departments at Castle Water. Business Administration Apprentices will be placed either in our SME Billing and Payments Department or our Industrial and Commercial department.
Your responsibilities will include:
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Throughout your apprenticeship, you’ll have the opportunity to learn and develop a wide range of administrative skills while gaining practical experience in a professional setting. You’ll likely work closely with experienced administrators and managers who will provide guidance and mentorship as you progress in your role.
We can promise you a hardworking and lively environment that will equip you with skills that could be used across many areas of the business. You can expect to be part of a collegial and supportive team, with a strong emphasis on knowledge-sharing, continuous learning, mutual respect, and personal development. We will ask a lot of you, and in return, opportunities for advancement in our company are available for those who put in the effort. We value our people and love to watch them develop and advance in their careers with us.
As a corporate Customer Service Apprentice, your role revolves around providing support and assistance to corporate clients or businesses, ensuring their needs are met and concerns are addressed promptly and effectively. Customer Service Apprentices will be placed either in our Customer Service Collections or Industrial and Commercial departments.
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By fulfilling these responsibilities effectively, you contribute to building strong relationships with corporate clients, fostering loyalty, and driving business growth and success.
Throughout your apprenticeship, you’ll have the opportunity to learn and develop a wide range of administrative skills while gaining practical experience in a professional setting. You’ll likely work closely with experienced administrators and managers who will provide guidance and mentorship as you progress in your role.
We can promise you a hardworking and lively environment that will equip you with skills that could be used across many areas of the business. You can expect to be part of a collegial and supportive team, with a strong emphasis on knowledge-sharing, continuous learning, mutual respect, and personal development. We will ask a lot of you, and in return, opportunities for advancement in our company are available for those who put in the effort. We value our people and love to watch them develop and advance in their careers with us.
As a corporate Customer Service Apprentice, your role revolves around providing support and assistance to corporate clients or businesses, ensuring their needs are met and concerns are addressed promptly and effectively. The Customer Service Apprenticeship in Ayr will join our Internal Sales Team
The Internal Sales Team  is central to Castle Water’s Sales strategy in the Scottish Market. The apprentices primary responsibility is to support the growth of company revenue via all sales channels. You will receive training to provide a broad understanding and competency in all aspects of Scottish Sales activities, from producing customer proposals and direct sales, to customer retention and supporting colleagues in completion of national tenders.
Responsibilities include:
By fulfilling these responsibilities effectively, you contribute to building strong relationships with corporate clients, fostering loyalty, and driving business growth and success.
Throughout your apprenticeship, you’ll have the opportunity to learn and develop a wide range of administrative skills while gaining practical experience in a professional setting. You’ll likely work closely with experienced administrators and managers who will provide guidance and mentorship as you progress in your role.
We can promise you a hardworking and lively environment that will equip you with skills that could be used across many areas of the business. You can expect to be part of a collegial and supportive team, with a strong emphasis on knowledge-sharing, continuous learning, mutual respect, and personal development. We will ask a lot of you, and in return, opportunities for advancement in our company are available for those who put in the effort. We value our people and love to watch them develop and advance in their careers with us.
The Accounts Department is central to our activities and provides an opportunity to use a range of relevant skills. The main responsibilities include processing customer payments, processing refunds, producing statements of customer accounts and addressing balance and payment queries. Â
Reporting to the Accounts Team Leader, the role will collaborate with all areas of the business, requiring an understanding of the wider business as well as the role of the Accounts team. The role also involves communicating with customers both via email and over the phone.
The role will require enthusiasm and would suit people who are confident, enjoy problem-solving and can work under their own initiative.
We can promise you a hardworking and lively environment that will equip you with skills that could be used across many areas of the business. You can expect to be part of a collegial and supportive team, with a strong emphasis on knowledge-sharing, continuous learning, mutual respect, and personal development. We will ask a lot of you, and in return, opportunities for advancement in our company are available for those who put in the effort. We value our people and love to watch them develop and advance in their careers with us.
Stagecoach provides regular, hourly public transport from Perth and Dundee to our offices in Blairgowrie.Â
We started with a mission and a handful of people. 10 years on we are a team of more than 450 people united by a culture of collaboration, trust and a pro-active approach to problem solving.
It’s our people that ensure we remain at the forefront of the UK water market, focused on providing all our customers with award-winning customer service.
Work on cutting-edge projects that are pushing the boundaries of technology and creativity.
Be part of a team that values open communication, teamwork, and mutual support.
We understand the importance of personal time and support a healthy work-life balance.
We offer internal promotion and offer many chances for career advancement.
“My experience so far working with Castle Water has helped me think more about my long-term career goals. I feel like customer service is a great career path and widens your options further, you gain new skills and face new challenges.
Every day is different, and each customer is different.”
“Through the apprenticeship programme I have been given the opportunity to experience a wider scope of the business than had I just applied for a full-time position. I have enjoyed learning about all the different teams and opportunities within Castle Water, this has allowed me to gain a lot more knowledge about the business.
This has also up-skilled me to progress with my apprenticeship and allow me to find out which area of the business I am best suited to.”
“I learned insights into the business world, how to interact with co-workers and I got my first full time job. My experiences at Castle Water have vindicated me in my thoughts that an apprenticeship after school is definitely the right way to go. I would recommend this experience to any school leavers.
3 words to describe my Castle Water Apprenticeship experience? Valuable learning experience.”
“The Castle Water Apprenticeship program is great. You gain valuable work experience and an abundance of transferable skills. Everybody here is extremely nice and very supportive.”
3 words to describe my Castle Water Apprenticeship experience? Absolute class time!”
If you’re aged 16-24, you can apply for a Customer Service or Business Administration Modern Apprenticeship.
In this dynamic full-time role you’ll earn as you learn valuable transferable skills and work towards achieving a nationally recognised SVQ. We take a collaborative approach to working, so you’ll likely have the opportunity to rotate around departments to improve your business knowledge and skillset and widen your experience.
Delivering initiatives that enhance and enrich the education and career opportunities for young people provides an extra spark of inspiration and motivation for everyone at Castle Water.
Any of our team who have completed a Modern Apprenticeship can apply for a Graduate Apprenticeship. In this fully funded programme in partnership with The University of Dundee, participants spend 4 days a week working at Castle Water and one day a week at the University. After four years the Graduate will be awarded the same honours degree as someone studying full time.
Through a Graduate Apprenticeship with Castle Water, you can extend your learning and boost your career prospects. Start your journey today.