Business water use in the hospitality industry

Enter your supply address postcode

Hospitality water management

Water usage and sustainability in hospitality are crucial to the operation of any hotel, café, restaurant, or other establishments within the industry. The hospitality industry uses a huge quantity of water daily, and interruptions or water shortages can have a significant impact on operations, customer satisfaction and revenue.

By improving the water efficiency of your premises, you not only reduce operational costs but also build operational resilience. This ensures that water supply interruptions don’t disrupt your business: whether this be due to unplanned events or longer-term environmental factors like water scarcity. Effective water management safeguards profitability and reputation while contributing to broader water stewardship efforts​.

Staying on top of your establishment’s water consumption can save you a significant amount of money every month, while also protecting you from the costly effects of leaks and inaccurate water billing. 

Water solutions tailored to you

Explore tailored water management solutions for your establishment, whether you run a small boutique hotel or a large chain, and discover how optimising water usage can not only help you save money but also improve operational efficiency and contribute to long-term sustainability.

Optimum services and solutions

The objective:

Buzzworks Holdings, a multi-site operator in the hospitality sector, aimed to simplify financial management, reduce water costs, and maintain smooth operations across their multiple locations. They sought a solution that would provide flexible payment terms, expert advice on water efficiency, and reliable support for resolving unplanned events.

The result:

By partnering with Castle Water, Buzzworks Holdings received tailored solutions, including consolidated billing for all sites, which simplified cost tracking and financial management. They also benefited from expert advice that helped lower water costs and promote operational sustainability. The 24/7 support service ensured quick resolution of issues such as leaks and supply interruptions, minimising downtime and maintaining business continuity.

buzzworks logo

Castle Water supports Buzzworks Holdings through 8 years of growth and expansion

Water usage in hospitality

Water usage in hospitality centres around cooking, cleaning, and customer consumption. However, the type of business determines the volume of water used and the necessary trade effluent consent required. For example, a nightclub may consume much more water in a day than a small café, with large hotels having the highest level of water consumption, especially those with swimming pools and spas.

To address this variability, it’s important to benchmark water usage, enabling businesses to track consumption, identify inefficiencies, and set actionable targets for reducing waste. The easiest way to do this is to take regular meter readings and monitor your consumption.

Water sustainability within hospitality

Implementing water conservation strategies, such as leak detection and early repairs, not only saves water but can result in a substantial cost saving. Additionally, adopting sustainable practices, like installing water saving devices, greywater recycling, and rainwater harvesting systems, not only reduces your consumption and environmental wellbeing, but also enhances your establishment’s reputation.

Engaging guests in sustainability initiatives can amplify water-saving efforts. Hotels can encourage guests to participate by providing information on the importance of water conservation, offering incentives for reusing towels and linens, and creating informative signage about water-saving measures in place.

Castle Water services for hospitality

We offer services that ensure your business operations are water efficient and compliant with environmental regulations. Moreover, we help you manage your water services and usage more effectively. 

  • Provide your establishment with proficient wastewater disposal services. 
  • If you run multiple establishments, we can provide you with a consolidated water bill and one set of payment terms for all sites.
  • We provide a comprehensive range of water management services to meet your business needs.
  • Assist with the maintenance and application for trade effluent licenses.
  • We can assist with keeping your business compliant with regional and national legislation regarding water usage.
  • We can provide a range of additional services including leak detection and repair, business water audits, water contingency planning and emergency water.

Resources for hospitality business owners

Pouring Beer
Improve sustainability and water efficiency in hospitality based businesses with Unblocktober
Sustainability in the hospitality industry is no longer just a trend – it’s now a fundamental expectation...
READ MORE
Man cleaning at a public pool
How often should you be changing the water in your hotel swimming pool, spa, and hot tubs?
Soaking in a hot tub is a relaxing way to spend leisure time, especially with friends and family. It’s...
READ MORE
Woman's hand taking a blue water bottle from a shelf in a supermarket, with a blurred background.
How are the biggest food and beverage companies in the UK reducing plastic packaging?
Following our recent blog post on the 2024 Earth Day theme of Planet vs Plastics, we took a deep dive...
READ MORE

Hospitality FAQs:

Yes, hotels typically consume a significant amount of water due to various factors such as guest amenities, housekeeping, laundry services, landscaping, and food and beverage operations. Water is used for activities like bathing, flushing toilets, laundering linens and towels, maintaining pools and spas, and irrigation.

Hotels can reduce their water footprint by implementing low-flow fixtures, using greywater recycling systems, installing smart water meters to monitor consumption in real-time, and encouraging guests to reuse towels and linens to limit laundry water usage. These practices not only reduce water waste but also help lower water bills. 

If you would like more information about your establishment’s water consumption, and advice on how to save water, consider having a water efficiency audit conducted.

A café can use a significant amount of water in its day-to-day operations, and not just for brewing coffee, tea, and other beverages. On average, it is estimated that a café can consume as much as 2700 – 4500 litres in one day.

Water usage in restaurants will vary wildly depending on size and location. Some estimates have a high-end figure of around 113,000 litres in a day. However, for most restaurants, this figure is closer to 13,000 – 31,000 litres in a day.

Hospitality businesses in Scotland and England must comply with both regional and national water regulations, including securing a trade effluent license for wastewater and following environmental guidelines for water consumption. Ensuring compliance with local water authorities like Scottish Water or England’s regional water companies can help avoid fines and ensure sustainable operations. You can find out how to apply for trade effluent consent here.

Smart water meters allow hospitality businesses to track real-time water usage, helping detect leaks early, optimise water consumption, and avoid unexpected spikes in water bills. These meters provide insights into consumption patterns, enabling more efficient resource management and cost savings.

Pouring beer

Ready to make the switch?

Whether you’re looking to optimise water use in your hotel, café, restaurant, or leisure business, Castle Water is here to provide expert assistance for businesses in the hospitality industry. Our dedicated customer service team is ready to help with any sector-specific water management questions you may have.

See how much your business could save. Get a free online quote for your water and wastewater services today. Simply enter your postcode to get started.