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Water leaks can occur unexpectedly and can be very costly to your business. If you think you have a leak, use our helpful guidance below to help find out who is responsible.
|
TYPE OF PIPE |
LAID UNDER |
RESPONSIBILITY |
|
Water Mains |
Motorway Property owners land Land owned by someone else |
Water wholesaler |
|
Communication Pipe |
Motorway |
Water wholesaler |
|
Supply pipe serving a single property |
Motorway |
Property owner |
|
Share supply pipe serving more than one property |
Motorway Land owned by any of the property owners served by the pipe Land owned by someone else |
Joint responsibility of all property owners supplied by the pipe |
Sometimes leaks will occur directly on fitted assets. Dependant on the exact leak location and assuming no negligence from another party, either the Customer or Wholesaler will be responsible for repairs.
|
ASSET |
LOCATION |
RESPONSIBILITY |
|
Stop tap including chamber and cover |
Motorway |
Water wholesaler |
|
Stop tap including chamber and cover |
Within boundary of eligible premises |
Customer (Wholesaler if within 1 meter of boundary) |
|
Stop tap including chamber and cover |
Inside a building |
Customer |
|
Water meter including chamber and cover and meter unions |
Motorway |
Wholesaler |
|
Water meter including chamber and cover and meter unions |
Within boundary of eligible premises |
Wholesaler |
|
Water meter and meter unions |
Inside a building |
Wholesaler |