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We are offering an opportunity to join our dynamic Credit Control team in our offices in Ayr.
The Credit Control Advisor plays an important role in our collection operations, with the primary objective being to optimise the collection of overdue accounts and unpaid invoices, whilst adhering to the Collections and Escalation process.
It falls within the remit of the Credit Control Advisor to maintain meticulous records of all Collection activity and Customer interactions, promptly addressing any enquiries or disputes raised by customers.
The position is ideally suited for individuals who are confident, possess strong communication skills and can effectively manage their own workload.
Castle Water aims to deliver the best customer service in the sector. Creating positive interactions in the workplace and between our employees and our customers will help ensure our company continues to draw new and retain existing customers.
Castle Water has a track record of providing excellent customer service, and of developing innovative approaches to utility supply. We have more 5-star reviews on Trustpilot than all other water retailers. We pride ourselves on being transparent and treating customers fairly.
Our head office is based in Blairgowrie, Perthshire, within easy commuting distance of both Perth and Dundee. We are embedded in the local community and participate in many local events and activities.
As a responsible employer, the health, safety, and wellbeing of our people is a top priority. Our employees are currently working on a hybrid model from home and in the office. Measures have been put in place in line with government guidelines to ensure a safe environment for those who are working in our offices.
